Jul 2, 2021

[Known Issue] Error message "OR-BAIH-01” or “OR-IEH-01” on AdSense payment page

Hi everyone,

We’re seeing multiple reports of creators getting an error message “OR-BAIH-01” or “OR-IEH-01” during an attempt to add a bank account on the AdSense payment page.

We are aware of this, and the right team is currently working to resolve the issue. 
One workaround you can try is to include verifying by logging into the bank account.
If that did not work - please contact our support team to troubleshoot the error via: https://support.google.com/pay/gethelp.
Alternatively, you can try to use another form of payment or bank account for now.


We’ll get back to you once we have an update. Thanks for all your reports and patience while our teams worked on this. Thank you!
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Last edited Jul 16, 2021
All Replies (149)
Jul 2, 2021
Thank you I am ready whenever the problem is resolved. 
Joel Spittles. 💯
Sep 18, 2022
I am still unable to add my bank account to get paid from my youtube channel. I keep getting a error code: OR-BAIH-10]

Its very frustrating, I cannot get in contact with anyone from google and I have money waiting to be paid out. 

Please Help 
Sep 21, 2022
Still having this issue since May 2022. I have tried multiple banks and multiple accounts. Google Adsense has taken off the "email us" option for adsense and an auto responder for adsense-support@google.com said this is not a monitored accounts. I was able to add the account to google pay with no problems. Sounds like they don't mind taking your money, but don't want to pay you any, even if you have a balance.
Sep 23, 2022
Google wont help anyone fix this issue I have $1000 just sitting uncollected. Please Fix this issue google [OR-BAIH-10]
Sep 26, 2022
Still having this issue. Unable to add Bank information. Google Support says it is fixed but when I try to add again, I get the same error.

[OR-BAIH-10]
Oct 3, 2022
Same for me since January 2022. Error codes [OR-CAC-01] and [OR-BAAVFT-03]
Oct 4, 2022
Same issue in adsense "OR-IEH-01" 
Unable to add bank info to collect payment from youtube adsense payment.

This has been going on for a year for me.  No way to contact Adsense support team.   Google payment support will chat with you, but they are unable to help.

Very frustrating. :(
Oct 4, 2022
I just got off the chat from the link in the original post. I started with google payments support chat then they moved me to a youtube support chat who then moved me to another youtube support chat member.  

No one could help.

So disappointing...

Adsense has no chat function.   I did ask to be transfered to them...but the community is all you have to problem solve.
Oct 4, 2022
same 2 issue ... here whats going on, why our payments method can't updated?
Oct 8, 2022
Got the same issue. I am no longer super admin for some reason while the admin console says that I am. I'm the only one in the organization... 
Oct 9, 2022
Same problem! Getting error message: We couldn’t complete this action. Contact us. Learn more [OR-BAIH-10]
Oct 15, 2022
Hi
I have I have the same problem and I received the small amount in my account, but when I click on Verify, it does not give me anything except “contact the support team.” Please solve this problem before, it was not like this, it was easy, and now we find many difficulties in Adsense
Oct 19, 2022
I tried to add a payment method and I got the error code and You need to fix this
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