Outsourcing industry reports increased inquiries
The number of inquiries for establishing outsourcing operations in the country rose by 29 per cent to 292 in February, according to a report by outsourcing advisory firm Outsource Accelerator.
Of the 292 inquiries, majority were US and UK-based firms who are looking for call center agents and configuration engineers. Further, 44 per cent of these outsourcing prospects are from the digital marketing, healthcare, and financial services sectors.
“We project that this will only continue to be the case throughout 2021 as overseas businesses, recovering from the impact of COVID, seek ways to cut costs and do more with less,” the company said in their February report.
